Privacy Policy

Privacy policy for Ctrl Alt Mediate website and services.

Information We Collect

Information You Provide

When you use this website, you may provide:

  • Contact information: Name, email address, phone number (via contact form or scheduling)
  • Case information: Basic details about your mediation needs (voluntarily provided)
  • Payment information: Processed through secure third-party providers

Automatically Collected Information

We collect standard web analytics data:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring website
  • Device information

This data is collected via Cloudflare Web Analytics and does not identify you personally.

How We Use Information

We use information to:

  • Respond to inquiries and schedule mediation sessions
  • Provide mediation services
  • Send confirmation emails and reminders
  • Improve website functionality
  • Comply with legal obligations

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

  • Service providers: Calendly (scheduling), Cloudflare (hosting), MailChannels (email)
  • Legal requirements: When required by law or court order
  • With your consent: When you explicitly authorize sharing

Third-Party Services

This website uses:

  • Cloudflare Pages: Hosting and content delivery
  • Cloudflare Web Analytics: Privacy-focused web analytics (no cookies, no personal data tracking)
  • Calendly: Scheduling mediation sessions
  • Cloudflare Turnstile: Bot protection for contact forms

These services have their own privacy policies. We encourage you to review them.

Cookies

This website uses minimal cookies:

  • Essential cookies: Required for website functionality (sessions, security)
  • Analytics: Cloudflare Web Analytics (privacy-focused, no personal data)
  • Third-party cookies: May be set by Calendly when scheduling

You can control cookies through your browser settings.

Data Security

We implement reasonable security measures to protect your information:

  • SSL/TLS encryption for all web traffic
  • Secure hosting with Cloudflare
  • Access controls and authentication
  • Regular security updates

However, no internet transmission is completely secure. We cannot guarantee absolute security.

Data Retention

  • Contact form inquiries: Retained for 2 years or as needed for mediation services
  • Mediation records: Retained according to Florida mediation record-keeping requirements
  • Web analytics: Aggregated data retained indefinitely; no personal identifiers

Your Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information (subject to legal retention requirements)
  • Opt out of email communications
  • Withdraw consent for data processing

To exercise these rights, contact us.

Children’s Privacy

This website is not directed to children under 13. We do not knowingly collect information from children.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Contact us to exercise these rights.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

Contact

Questions about this privacy policy? Contact me.

Last Updated: October 17, 2025